General Purpose:
This position is responsible for providing general office support through a variety of clerical activities and tasks. This role includes answering and directing incoming calls, managing mail distribution, maintaining the flow of correspondence, requisitioning supplies, and performing other clerical duties as required.
Key Responsibilities:
- Reception Support: Serve as the receptionist for various departments, answering and directing all incoming calls, and taking messages as necessary.
- Visitor Management: Greet and direct all visitors with a friendly and courteous attitude.
- Area Maintenance: Maintain cleanliness of the reception and kitchen areas, including product and literature displays.
- Postage Management: Oversee the postage machine, including supplies, service calls, and routine maintenance.
- Information Sharing: Provide callers with key information such as company address, directions, fax number, and company website.
- Mail Management: Receive, sort, and forward incoming mail, and coordinate express mail services (e.g., FedEx, UPS).
- Supply Coordination: Assist with ordering, receiving, stocking, and distributing office and kitchen supplies.
- Clerical Assistance: Perform additional clerical duties such as photocopying, faxing, filing, and mailing as needed.
Qualifications:
- Time Management: Ability to organize and manage multiple priorities efficiently.
- Customer Orientation: Strong focus on delivering excellent customer service.
- Communication Skills: Ability to communicate and build relationships with a wide range of individuals both within and outside the organization.
- Commitment to Company Values: Dedicated to upholding company values in all interactions and tasks.
- Computer Proficiency: Skilled in Microsoft Excel, Word, Outlook, and Salesforce.
- Multi-tasking: Capable of working in a fast-paced environment, juggling multiple tasks and competing demands.
- Independence: Able to work independently on assigned tasks while being open to direction and feedback on given assignments.